Contact Us

Contact Us

We’re dedicated to providing prompt, friendly support and ensuring every customer has a positive experience with Olesa. Whether you need help with an order, have feedback, or just want to say hello—we’re here for you!

How to Reach Us

1. Email Support

Email: support@olesa.com
We aim to respond within 12–24 hours (Mon–Sun, excluding major holidays).

2. Live Help Hours (PST/PDT)

Available:


  • Monday – Sunday:
    • Morning: 7:00 AM – 4:00 PM
    • Evening: 5:00 PM – 2:00 AM
      Need urgent assistance? Email us anytime, and we’ll prioritize your query.

What We Can Help With

  • Order tracking, modifications, or returns
  • Custom design requests
  • Product questions or feedback
  • General inquiries about Olesa

Quick Tips

  • For order-specific issues, include your order number in your email subject line for faster service.

We Value Your Feedback

Your input helps us improve! Whether you’re sharing a compliment or a concern, every message matters. Thank you for being part of the Olesa community—we’re excited to assist you!